Reviews: UK Casino Club

As their name implies, UK Casino Club is the Casino Action Group property that embodies the hospitable and safe atmosphere associated with the UK internet gambling market. For those not in the know, Casino Action Group is the operator of six individual online gaming sites with jurisdiction under the Gaming Commission of Kahnawake, Canada - all using the MicroGaming Software platform. Specifically located in the Quebec Province of Canada near Montreal, the Kahnawake community of the Mohawk Nation is known for their well-defined and strict internet gaming regulations as set forth by their gaming commission established in 1996. To receive a license, online casinos must abide by the gaming regulations, which can be viewed on the Kahnawake website. Considered one of the first casinos and veterans in the industry, UK Casino itself was established in 2000, and has been in full operational mode ever since. All financial processing is done through Purchase On Net Ltd, located in Nicosia, Cyprus. Being a subsidiary of Golden Reef Casino (sister site to UK Casino Club), all processing of funds takes place within House operations.

Casino Software
UK Casino Club uses the latest Microgaming Viper platform of table, slot, progressives, video poker and unique casino games. The graphics are in high-bit form, which all players can preview on UK Casino Club's website. Although there is not much information on the website regarding the downloading of software, the download itself is quite self-explanatory, and takes less than three minutes to finalize. A simple registration of a username, birthday and password is required to open a Play Account. The software is also available in a Flash version that offers the same graphics but without the selection of fourteen progressive jackpots (frequently totaling over $1 million).

Bonuses & Promotions
Both the bonuses and promotions are friendly to new and returning members of UK Casino Club. New players can generally count on a 100% match bonus, which at the time of this review, was up to £125 free. What makes the bonus here stand out from many other online casinos is the speed in which it becomes deposited in a players account and available for use. UK Casino Club guarantees the bonus to be available within 2 hours, while still enforcing identity verification and industry standard protective measures. Players have a wide variety of bonus eligible deposit options, including NETeller, Citadel, FirePay, Gaming Card, EcoCard, ACH, credit cards and wire transfers. The terms and conditions governing new member bonuses at UK Casino Club are more lenient than some online gambling sites in that they allow all casino games to count towards the bonus wager requirement, albeit the play-through percentage changes depending on the exact game played. Players should keep in mind that their entire bonus will be considered null and void if a withdrawal is taken from their account before the wager requirement is met.

Games & Payouts
Using the latest edition of Microgaming's Viper Software platform, the game selection at UK Casino Club represents a full suite - similar to what you would find at a large land-based casino. A good selection of keno, poker and slots, in addition to classic table games, offer something for everyone. The payouts are reviewed by third party accounting firm, Price Waterhouse Coopers, and consistently shows that all games average in the 97-98% range. What is most impressive at UK Casino Club, however, are the payouts on their poker games. Sorting through past payout reports on their website, the poker game percentages show being consistently hit over 100%. Last month alone, the payout for poker games was a phenomenal 104.45%.

Online Cashier
Obviously, as their name implies, UK Casino Club has a penchant for catering to UK gamers. However, don't let the name fool you, because representing their philosophy even more is the idea that British gaming is fair, fun and exciting for all. As such, there are four currencies (Pounds, Euros and US/Canadian Dollars) to choose from when making deposits with the online cashier. Currencies of choice are selected at the registration process and can be changed at a later time by contacting customer support. If a player decides to purchase chips in a different currency than the one they are registered under, the funds will be converted according to the current exchange rate. As mentioned earlier in this review, UK Casino Club processes all transactions through Purchase On Net Ltd, which uses a Secure Socket Layer and encrypted data transfers via servers manned and protected twenty-four hours per day. Players have password protected access to their entire transaction history with the cashier by accessing the Banking Options menu in the casino software. Permitted purchase methods include credit card (bank permitting), NETeller, FirePay, Citadel, EcoCard, Diner's Club Card, MoneyBookers, Click2Pay, PaySpark, eCheck, InstaDebit and UseMyBank. What players seem to prefer the most, however, is the Instant Payment option NETeller.

Regarding withdrawals, there are several to choose from, with NETeller being the most preferred. Winnings are automatically paid back to a NETeller account for convenience. Other withdrawal methods are MoneyBookers, Click2Pay, InstaDebit, credit card and check payment. Players have the option of reversing withdrawal requests before they have been processed by contacting the online cashier, and will receive confirmation emails when all transactions have been completed. Withdrawals can be instantly processed, as opposed to taking several days to clear. All that is required of a player is that they hold a real money account, abide by the casinos terms and conditions and have a valid NETeller account that is used to make minimum deposit purchases used to fun the players casino account. Initiating the instant withdrawal is done by accessing the Banking option, clicking on a pending payment and selecting the Instant Payment option. Withdrawal limits are imposed on Instant Payments according to a players membership type, which in turn, is deemed by how many funds a bettor plays per month. All memberships are limited to one withdrawal per day, while a Valued member is limited to two per week, Silver is limited to three per week, and both Gold and Platinum are not limited to sever per week. Maximum withdrawal amounts per day are limited to $500 for Valued, $1,000 for Silver, and $2,500 for both Platinum and Gold. Unless large jackpots have been won, Valued is limited to $500 in withdrawals per week, and Silver is limited to $1,000 in withdrawals per week. Minimum instant payments are $100 for both Valued and Silver, and $250 for Gold and Platinum. The same limit is imposed on instant deposits as well.

Casino Customer Service
There have been no major disputes or reports of player maltreatment, unwarranted account freezes, or mismanagement by the customer service department at UK Casino Club. Again, being an eCOGRA certified casino, there are strict rules and an ethics policy that management operates by. Contact is available through live computer chat with a responsive and well-trained support staff, as well as through standard email that is guaranteed to receive a response in thirty minutes or less. The website also offers a Frequently Asked Questions section with over sixty pages of search engine generated help topics.

Awards
Being a Microgaming licensee, UK Casino Club has caught multiple awards for "Best Software".

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